Legal notice

Legal Notice — DimemaPets

Last updated: 19 October 2026

1. Company Information

DimemaPets is an online pet store operated by DIMEMA GROUP, a registered private company in the Republic of South Africa.

  • Registered Company Name: DIMEMA GROUP
  • Company Registration Number: 2025/960721/07
  • Company Type: Private Company
  • Registration Date: 17 December 2025
  • Company Status: In Business
  • Trading Name / Store Brand: DimemaPets
  • Website: https://www.dimemapets.com
  • Customer Support Email: karabod201@icloud.com
  • Country of Operation: South Africa

2. Website Ownership and Content

This website is operated by DIMEMA GROUP under the DimemaPets brand.

We make reasonable efforts to ensure that product descriptions, images, prices, and availability information are accurate and up to date. Product images are illustrative and may differ slightly from the actual products.

If you identify an error or have questions about a product, please contact us.

3. Intellectual Property

Unless otherwise stated, original website content, including DimemaPets branding, logos, text, and graphics, is owned by DIMEMA GROUP or used with permission.

You may not reproduce, distribute, or commercially use protected content without appropriate authorisation, except as permitted by law.

Third-party trademarks, product names, and images remain the property of their respective owners.

4. Third-Party Services

Our website is hosted by Shopify and may use third-party services for payments, shipping, analytics, and other store functions. These services may be subject to their own terms and privacy policies.

5. Product Information and Pet Safety

Customers should review product descriptions, labels, ingredients, sizing details, and safety instructions before use.

Products should be used for their intended purposes and in accordance with the manufacturer’s instructions. Consult a qualified veterinarian if you are unsure whether a product is suitable for your pet.

Nothing in this notice excludes liability for defective products or other responsibilities that cannot lawfully be excluded.

6. Limitation of Liability

To the extent permitted by applicable law, DIMEMA GROUP is not responsible for losses arising from unlawful website use, product misuse, or circumstances outside its reasonable control.

Nothing in this notice excludes or limits consumer rights or liabilities that cannot legally be excluded under South African law.

7. Privacy and Personal Information

DIMEMA GROUP handles personal information collected through DimemaPets in accordance with its Privacy Policy and applicable data protection legislation, including South Africa’s Protection of Personal Information Act (POPIA).

Please consult our Privacy Policy for details on how personal information is collected, used, and protected.

8. Applicable Law

This legal notice is subject to the laws of the Republic of South Africa and applicable consumer protection and data protection legislation.

9. Contact Information

For questions about DimemaPets, our products, or this website, please contact:

DIMEMA GROUP
Trading as DimemaPets
Registration Number: 2025/960721/07
Website: https://www.dimemapets.com
Email: karabod201@icloud.com

Thank you for choosing DimemaPets.